A FEW HELPFUL ANSWERS
The little details.
From choosing your cap to caring for it.
How do I choose a size?
Measure around your head where the cap will sit. Choose S/M for 56–58 cm or L/XL for 59–61 cm. The brim is approximately 5.5 cm. Contact us if you are unsure.
What materials do you use?
Our collection includes cotton-linen blends, cotton twill, cotton corduroy and wool blends. Each product page lists its specific composition and care instructions. All styles have a cotton lining.
Where do you ship, and what does it cost?
Shipping is free to the 50 United States and Washington, D.C. We do not deliver to U.S. territories, military addresses or PO Boxes. Please provide a street address.
How long will delivery take?
Free shipping on all orders to the 50 United States and Washington, D.C. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated combined time: 4–6 business days, plus any wait until the next processing day. Business days are Monday–Friday, excluding U.S. federal holidays. These are estimates, not guarantees.
What is your order cutoff?
07:00 PM at fixed GMT-06:00, throughout the year without daylight-saving changes. Orders before the cutoff on business days enter that day’s batch. Later orders and weekend or holiday orders begin on the next business day.
Can I return my cap?
Request a return within 30 days of receipt. Change-of-mind items must be unused, in original condition and original packaging. Email us for authorization before returning to our company address in France. You cover change-of-mind return shipping; we cover return shipping for our errors, damage or defects. There is no restocking fee.
What if my item is damaged or incorrect?
Email your order details and describe the issue. We will arrange a refund or replacement according to your preference and feasibility. Ordinary unused and original-packaging conditions do not prevent you from reporting these issues.
When will I receive my refund?
After receipt, inspection and approval, your refund is returned to the original payment account within 10 calendar days. Your payment provider may need additional time to display it.
How do payments and orders work?
Review your items, delivery details and total before submitting payment through an available payment method. An order is accepted when we confirm acceptance. Contact us if you need assistance with a payment or order.
How can I contact you?
Email [email protected] or use our Contact Us form. Include an order number when your question relates to a purchase.
Still wondering? Send us a note →