Terms and Conditions

The terms that accompany your purchase.

Effective October 14, 2026

The store

These terms apply to your use of ekkoelyve.shop and purchases from ekkoelyve, 20 Chaussee Brunehaut, 62260 Cauchy-à-la-Tour, France. Questions can be sent to [email protected].

Products and prices

Prices are shown in U.S. dollars. Product pages describe the offered materials, color and size options. Screen settings and lighting can affect the appearance of colors. Review your selected item, size and checkout total before submitting payment. Delivery charges and tax, if applicable, are shown at checkout.

Payment authorization and order acceptance

By submitting payment through an available payment method, you authorize collection of the displayed total using that method and confirm that you are permitted to use it. A payment attempt or automated receipt acknowledgement does not by itself establish order acceptance. An order is accepted when we confirm acceptance. If a payment or order cannot be completed, contact customer support for assistance. These terms do not remove your applicable statutory rights.

Shipping and customer details

Please provide accurate contact and delivery information. Our Shipping Policy explains eligible destinations, free shipping, handling, transit estimates and the fixed GMT-06:00 cutoff. Estimated delivery times are not guarantees.

Returns and refunds

Our Return & Refund Policy explains the 30-day request period, return condition requirements, responsibility for shipping costs and refund processing. Different treatment applies to damaged, defective or incorrectly supplied items, as described in that policy.

Using this website

Use the website lawfully and do not interfere with its operation or misuse content or customer information. Original site content and branding may not be reproduced without permission except as permitted by law.

Contact and applicable rights

For purchase, delivery or refund questions, email [email protected]. Nothing in these terms excludes mandatory rights or remedies available to consumers under applicable law.

Questions? [email protected]